Privacy Policy

Last updated: November 9, 2026

The controller responsible for this service is ALVES.X DESENVOLVIMENTO E NEGOCIOS DIGITAIS LTDA, CNPJ 69.143.229/0001-81. Avenida Atlandica, 2303, Quadra EA3, Lote 02, Eusébio, Ceará, Brazil. This notice covers tina.oficialneewss.com, its checkout integration, generated products and order support. For privacy requests, contact samuel.camara.alves@hotmail.com.

1. Information used

When you proceed to checkout, we store your first name, email, birth date, selected product, chat answers, portrait preferences and order reference. Answers may include relationship situation, desired appearance, gender preference, feelings and zodiac sign. We also keep payment status, amount, currency, payment-provider transaction identifiers, generated files, quality checks, delivery records and support correspondence. Hosting and payment providers may process IP addresses, device details and security logs to run and protect their services.

Appearance choices refer to a fictional portrait. Avoid including sensitive facts about yourself or anyone else in free text. Answers can nevertheless reveal sensitive information; use “No preference” where available and contact us if you want an alternative that avoids an optional preference. We do not request government identification or full payment-card details through the chat.

2. Purposes and legal grounds

We use the necessary order information to take steps you request before purchase, fulfill the contract, provide support and handle refunds. We process records needed for legal obligations and use proportionate security measures to prevent misuse. Where processing requires consent, including sensitive information where applicable, consent must be specific to that purpose and may be withdrawn. A purchase is not consent to unrelated advertising. Withdrawing information needed to create an unfulfilled order may prevent completion; contact us to arrange an alternative or a refund.

3. AI and service providers

• OpenAI: receives a descriptive prompt containing portrait preferences to generate the image. Our portrait prompt excludes the buyer's name, email and full birth date.
• Anthropic: receives the portrait and selected answers, including first name, relationship situation, preferences, feelings and zodiac sign, to write or check the reading and review image quality.
• Supabase: stores order data and generated files. Product files are kept in private storage.
• Vercel: hosts the website and runs order-processing tasks.
• Kash Pay: processes current payments, fraud checks and refunds under its own privacy terms.
• Stripe: processed earlier payments, fraud checks and refunds under its own privacy policy.
• Manual email delivery: authorized staff use the support mailbox and its email provider to send your PDF and handle replies. The current support address is a Microsoft Hotmail mailbox.

Resend is not used for delivery in the current manual mode. These providers may process information outside Brazil, subject to their applicable data-protection arrangements. We do not promise that their retention practices are identical to ours. We do not sell your chat answers or use them to make decisions about credit, employment, insurance or other eligibility.

4. Access, security and retention

Authorized staff can access orders and approved files through a password-protected administration panel. Download links, when supplied, contain a private access token; do not forward them unless you intend to share the file. Such links normally expire 90 days after delivery is recorded. Link expiry does not mean that the stored order or PDF has been deleted.

Records are retained as needed for order fulfillment, support, refunds, accounting and legal obligations. Requests to delete unnecessary answers or files are handled through support, subject to lawful retention requirements and backup cycles. We do not currently promise automatic deletion on a fixed schedule. No online system can guarantee absolute security.

5. Cookies and communications

The administration panel uses a session cookie for authentication. Our payment providers may use cookies and similar technologies for secure checkout. The Meta Pixel measures page visits, order-email steps, checkout starts and confirmed purchases for advertising attribution. Visitors in the European Economic Area, the United Kingdom and Brazil are asked for permission first; elsewhere it is on by default and you can turn it off at any time under “Cookie settings” at the bottom of the page. Meta may receive your IP address, browser information, page URL, advertising identifiers, product, order value and currency. We do not include chat answers, name, email or birth date in pixel events and automatic advanced matching is not enabled. Meta may process this information abroad under its privacy policy. Optional advertising tracking stays off until you accept. Use “Cookie settings” on the home or order confirmation page to accept or withdraw permission; withdrawal stops future events and does not erase data already received by Meta. Your choice and purchase deduplication identifiers are stored in your browser until you clear its site data. You can purchase without accepting advertising cookies. Order emails and replies are service communications, not enrollment in a newsletter.

6. Your choices and rights

Subject to applicable law, you may request confirmation of processing, access, correction, portability where available, information about sharing, deletion or anonymization, and withdrawal of consent. You may also object to processing where the law allows and complain to the competent data-protection authority, including Brazil's ANPD. Email samuel.camara.alves@hotmail.com; include enough information to locate your order, but do not send a password or card details. We may request proportionate verification before disclosing or changing records.

7. Children and updates

This service is for adults aged 18 or older. Contact us if a child's information has been submitted. Changes to this notice will be dated; material new purposes will be communicated and any required consent sought before the new processing.